<!--
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  Last modified: 2026-04-23
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<Component name="PageMeta">
title: "AI for Physical Security OEM Sales | ept AI"
lastUpdated: "2026-04-23"
route: "/industries/security"
description: "Purpose-built AI for physical security and surveillance OEM suppliers. Integrator product discovery, channel technical support, and deal intelligence."
products: ["Deal Room", "AI Product Channel", "AI Applications Engineer"]
owner: "rob@ept.ai"
kpis: [
  "Pilot requests ≥ 8% of visitors",
  "Avg scroll depth ≥ 75%"
]
devNotes: {
  images: "No stock imagery. Motion match and channel dynamics framing instead of named proof.",
  ariaRoles: "Stat grid & solution cards labelled for assistive tech"
}
</Component>

---

<Component name="HeroSection">
theme: "light"
layout: "text-left-animation-right"
h1: "Your integrators need answers your support team doesn't have time to give."
subhead: "Cameras. Access control. Sensors. Alarm systems. Video management. Your integrators and installers specify, configure, and support complex multi-product systems - and they need product intelligence to do it well. ept AI delivers that knowledge at channel scale, without a manufacturer FAE on every call."
imagePath: "/images/pages/security.png"
altText: "ept AI platform for physical security OEM integrator channel support"
ctaPrimary: "Request a pilot"
ctaPrimaryUrl: "https://go.ept.ai/meetings/eptai-demo/ept-ai-demo"
</Component>

---

<Component name="SplitCards">
backgroundColor: "transparent"
eyebrow: "Four gaps. Four mechanisms."
title: "Where physical security hardware sales breaks — and how ept AI rebuilds it"
subtitle: "Each row: the measurable before-state, the problem it creates, and the ept AI mechanism that closes it."
pairs: [
  {
    theme: "Integrator discovery",
    problem: {
      heading: "Integrators need to match product to application across dozens of parameters — simultaneously",
      text: "An integrator specifying a camera for a retail loss prevention deployment needs to match on resolution, lens FOV, compression format, VMS compatibility, and indoor/outdoor rating — simultaneously. Parametric search returns 40 cameras. They need the right one."
    },
    solution: {
      heading: "AI Product Channel delivers natural language product discovery for integrators",
      text: "Grounded in Product and Application Living Profiles. The integrator describes the application and gets the right product with full technical context — compatibility notes, spec comparisons, documentation links — without calling your support team. 24/7, from the job site.",
      url: "/solutions/ai-product-channel"
    }
  },
  {
    theme: "Channel support load",
    problem: {
      heading: "Every integrator question that reaches your support team is time you didn't budget for",
      text: "Your integrators hit configuration questions, compatibility issues, and installation edge cases constantly. Most of these questions have known answers — buried in your documentation, your support history, and your FAE knowledge base. Your support team is the bottleneck, not the answer."
    },
    solution: {
      heading: "AI Applications Engineer handles first-layer technical questions at channel scale",
      text: "First-layer technical support across chat and your ticketing system — grounded in Product and Application Living Profiles. Integration questions, compatibility queries, configuration guidance — handled automatically, with escalation to your team only when genuinely needed.",
      url: "/solutions/ai-applications-engineer"
    }
  },
  {
    theme: "Project intel",
    problem: {
      heading: "Enterprise security project intelligence lives in individual rep brains",
      text: "Enterprise security projects — a hospital campus, a transit authority, a multi-site retail chain — involve procurement, facilities, IT, and security operations stakeholders across long sales cycles. The intelligence that wins those deals doesn't live in your CRM."
    },
    solution: {
      heading: "Deal Room turns project intelligence into a company-owned asset",
      text: "A live workspace grounded in Customer and Deal Living Profiles — stakeholder maps, competitive positioning, product fit across your full line, cross-sell signals. Pre-call plans in minutes. Institutional memory that survives rep turnover.",
      url: "/solutions/deal-room"
    }
  },
  {
    theme: "Cross-line patterns",
    problem: {
      heading: "Cross-sell across product lines stays invisible until it's too late",
      text: "A customer buying cameras from you is a natural candidate for your access control line. A customer buying sensors is a candidate for your alarm panel. Cross-sell visibility across multi-product accounts is invisible until a senior rep notices it — usually too late."
    },
    solution: {
      heading: "Application Room surfaces cross-sell patterns no individual rep sees",
      text: "Aggregates signals across deals and applications to surface cross-sell patterns. Which accounts are buying cameras but not access control? Which application areas are growing fastest? Structured intelligence, not rep intuition.",
      url: "/solutions/application-room"
    }
  }
]
</Component>

---

<Component name="FeatureHighlight">
title: "The channel knowledge delivery problem is structural. So is the solution."
subhead: "Physical security is complex-product sales: multi-vendor design, integrator channels, and pre-sales at scale. When your knowledge is not on every call, integrators pick easier competitors. AI Product Channel deploys in weeks; >90% of pilots convert to rollout."
ctaPrimary: "Request a pilot"
ctaPrimaryUrl: "https://go.ept.ai/meetings/eptai-demo/ept-ai-demo"
</Component>

---

<Component name="SolutionCardRow">
title: "Three interfaces. One platform. All drawing on the same Living Profiles."
solutions: [
  {
    colSize: "3",
    title: "AI Product Channel",
    text: "Natural language product discovery for integrators and installers. The right camera, sensor, or access control product for the application, with full technical context, 24/7.",
    learnMoreUrl: "/solutions/ai-product-channel"
  },
  {
    colSize: "3",
    title: "AI Applications Engineer",
    text: "First-layer technical support across chat and ticketing. Your integrator channel gets answers to compatibility, configuration, and installation questions. Your support team stays focused on complex issues.",
    learnMoreUrl: "/solutions/ai-applications-engineer"
  },
  {
    colSize: "3",
    title: "Deal Room",
    text: "Account intelligence for enterprise security projects. Stakeholder maps, competitive positioning, cross-sell signals across your full product line - maintained by AI, not manual CRM updates.",
    learnMoreUrl: "/solutions/deal-room"
  },
  {
    colSize: "3",
    title: "Application Room",
    text: "Product intelligence from integrator inquiries, project specifications, and field feedback — structured for PMs and product marketing to guide security product strategy.",
    learnMoreUrl: "/solutions/application-room"
  }
]
</Component>

---

<Component name="SecurityList">
title: "Built for enterprise trust"
backgroundColor: "#F3F8FF"
items: [
  {
    title: "SOC 2 Type II certified",
    description: "Annual third-party audit of security controls, availability, and confidentiality. Report available under NDA."
  },
  {
    title: "Your data stays yours",
    description: "Customer data is never used to train models, shared across accounts, or retained beyond your contract. Full data isolation by design."
  },
  {
    title: "Enterprise SSO and access controls",
    description: "SAML-based single sign-on, role-based permissions, and audit logging for every user action."
  },
  {
    title: "Private cloud deployment available",
    description: "Deploy in your own cloud environment for maximum data sovereignty. On-premises options for regulated industries."
  }
]
</Component>

---

<Component name="CTA">
backgroundImage: "/images/feature_highlight.png"
backgroundColor: "transparent"
headline: "See what ept AI looks like for your integrator channel."
copy: "Every pilot starts with a clear ROI baseline - catalog deflection, support ticket reduction, deal intelligence surfaced. By week 12 you have quantified results to have confidence in the value to your organization."
ctaText: "Request a pilot"
ctaUrl: "https://go.ept.ai/meetings/eptai-demo/ept-ai-demo"
ctaSecondary: "Back to Industries"
ctaSecondaryUrl: "/industries/overview"
dataEvent: "cta-security-pilot"
</Component>