Problem

Data silos drain profits.

Techs and distributors dig through PDFs & legacy PLM systems. Mis‑quoted specs cause lost deals and unhappy customers.

Solution

Resolve issues 2× faster.

Sales AI, Support AI, and Team AI surface the right information faster.

Problem

Too much tribal knowledge.

Answers live in a few experts' heads—slowing partner onboarding, support, and pre-sales.

Solution

Codify and scale know-how.

AI captures product expertise across manuals, test logs, and notes—accessible instantly.

Problem

Support backlogs frustrate partners.

Distributors and OEM customers wait days for answers to basic compatibility or configuration questions.

Solution

24/7 instant answers, globally.

AI resolves 40%+ of tech queries without escalation—shorter queues, higher CSAT.

Industrial Impact Metrics

‑42 %
Mean‑Time‑to‑Repair (MTTR)
+35 %
Support Ticket Deflection
‑60 %
New‑Rep Ramp Time
‑50 %
Internal Search Time

Industrial Use-Case Spotlights

ept AI Solutions for Industrial

Tech Product AI Sales

Tech Product AI Sales

Deal Room pulls CE/UL certs, spec sheets, and competitor tear‑downs for faster RFP responses.

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Tech Product AI Support

Tech Product AI Support

Virtual agent handles product stats, RMA status, safety & compliance Q&A.

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Tech Product AI Team

Slack/Teams bot answers technical questions; harvests tickets into KB.

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Tech Product AI Team

Improve your bottom line by helping your customers succeed.

Book a 30‑min session with our industrial specialists.