Trusted by semiconductor and electronics leaders

Four gaps. Four mechanisms.

Where semiconductor sales breaks — and how ept AI rebuilds it

Each row: the measurable before-state, the problem it creates, and the ept AI mechanism that closes it.

01
430
cross-sell signals
Novantafrom 30 Deal Rooms in 10 weeks
Deal context
Problem

Design win pipelines span years with no single source of truth

Design win pipelines span years, multiple stakeholders, and multiple business units. No CRM captures what actually matters.

Solution

Deal Rooms built on Living Profiles give every rep full context

Customer and Deal Living Profiles maintain stakeholder maps, application fit, competitive threats, and cross-sell signals — updated by AI, not by manual entry.

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02
FAE bandwidth
Problem

FAE bandwidth caps how many customers you can support at depth

Your FAEs are the ceiling on how many customers you can support at depth. Demand always outpaces supply.

Solution

AI Applications Engineer handles first-layer technical questions

Grounded in your Product and Application Living Profiles — not generic LLM output. Handles questions across internal chat and customer ticketing. FAEs focus on the problems only they can solve.

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03
135,000
parts
TDK Lambdaanswered 24/7 with full technical context
Catalog navigation
Problem

A 135,000-part catalog is useless if engineers can't navigate it

Parametric search isn't enough. Your customers' engineers give up, call a FAE, or go to a competitor with a better digital experience.

Solution

AI Product Channel delivers natural language product discovery

Grounded in Product and Application Living Profiles. Full technical context, 24/7 — no FAE required.

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04
Hidden signals
Problem

Cross-sell signals across multi-BU accounts stay invisible

Cross-sell and upsell signals across multi-BU accounts are invisible until a senior rep notices them.

Solution

Application Rooms surface patterns no individual rep sees

Aggregate signals across deals, applications, and catalog queries. Company-owned intelligence, not individual memory.

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Solutions built for your team

Deal Room

Customer and Deal Living Profiles with cross-sell signals, stakeholder maps, and competitive intelligence — updated by AI, not manual entry.

AI Product Channel

Natural language product discovery grounded in your Product and Application Living Profiles. 135,000 parts answered 24/7.

AI Applications Engineer

First-layer technical support grounded in your knowledge base. Your FAEs focus on the problems only they can solve.

Application Room

Product intelligence from deals, catalog queries, and customer interactions — structured for PMs and product marketers to drive roadmap decisions.

Built for enterprise trust

SOC 2 Type II certified

Annual third-party audit of security controls, availability, and confidentiality. Report available under NDA.

Your data stays yours

Customer data is never used to train models, shared across accounts, or retained beyond your contract. Full data isolation by design.

Enterprise SSO and access controls

SAML-based single sign-on, role-based permissions, and audit logging for every user action.

Private cloud deployment available

Deploy in your own cloud environment for maximum data sovereignty. On-premises options for regulated industries.

See what ept AI finds in your accounts.

Every pilot starts with a clear ROI baseline. By week 12 you have quantified results — cross-sell signals, time saved, catalog deflection — to have confidence in the value to your organization.