Four gaps. Four mechanisms.

Where energy hardware sales breaks — and how ept AI rebuilds it

Each row: the measurable before-state, the problem it creates, and the ept AI mechanism that closes it.

01
135,000
power electronics parts
TDK Lambdaanswered 24/7 with full technical context
Catalog fit
Problem

The wrong inverter for a 500kW commercial site is a $50,000 mistake

Your catalog needs to surface the right product for the application — including compatibility, certification, and environmental fit — not return 80 results. Parametric filters weren't built for this.

Solution

AI Product Channel delivers natural language catalog discovery

Grounded in Product and Application Living Profiles. An installer types '3-phase string inverter, 480VAC, UL1741SA certified, outdoor rated' and gets the right product with full technical context. 24/7, without a FAE.

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02
Channel support load
Problem

Every channel partner question that reaches your FAE is time you didn't budget for

Your installers, distributors, and integrators are the face of your product in the field. When they can't answer a customer's question, they call you. That's a FAE hour you didn't plan for.

Solution

AI Applications Engineer handles first-layer technical questions

First-layer technical question handling across chat and your ticketing system — grounded in your Product and Application Living Profiles. Your installer channel gets the support they need. Your FAEs stay focused on complex design problems.

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03
Project deal intel
Problem

Large project deal intelligence lives in individual rep brains, not your CRM

A commercial solar or fleet EV project deal involves procurement, engineering, and finance stakeholders across a 6-18 month timeline. Competitive threats, application fit, relationship history, cross-sell potential — none of it is captured systematically.

Solution

Deal Room turns rep knowledge into a company-owned asset

A live workspace grounded in Customer and Deal Living Profiles — stakeholder maps, competitive positioning, application fit, cross-sell signals. Maintained by AI. What used to live in your best rep's head is now institutional memory.

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04
Cross-product patterns
Problem

Cross-product account opportunities stay invisible

A customer buying inverters is a natural candidate for monitoring and storage solutions. But the rep managing the inverter deal doesn't always know what else the account could absorb — or what adjacent products have already been quoted.

Solution

Application Room surfaces cross-sell patterns no individual rep sees

Aggregates signals across deals and applications to surface cross-sell patterns. Which accounts active in solar are absent from storage? Which application areas are growing? Structured product intelligence, not rep intuition.

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The catalog problem is already solved — in power electronics.

TDK Lambda delivers natural language product discovery across 135,000 parts, 24/7, without a FAE in the loop. The energy hardware catalog problem is structurally identical. More than 9 in 10 pilots convert to full rollout.

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Three interfaces. One platform. All drawing on the same Living Profiles.

AI Product Channel

Natural language catalog discovery for installers and distributors. The right product for the application, with full technical context, 24/7.

AI Applications Engineer

First-layer technical support across chat and ticketing. Your installer channel gets answers. Your FAEs stay focused on complex design problems.

Deal Room

Account intelligence for large project deals. Stakeholder maps, competitive positioning, cross-sell signals — maintained by AI, not manual CRM updates.

Application Room

Product intelligence from installer feedback, project inquiries, and field service data — structured for PMs and product marketing to guide energy product strategy.

Built for enterprise trust

SOC 2 Type II certified

Annual third-party audit of security controls, availability, and confidentiality. Report available under NDA.

Your data stays yours

Customer data is never used to train models, shared across accounts, or retained beyond your contract. Full data isolation by design.

Enterprise SSO and access controls

SAML-based single sign-on, role-based permissions, and audit logging for every user action.

Private cloud deployment available

Deploy in your own cloud environment for maximum data sovereignty. On-premises options for regulated industries.

See what ept AI looks like for your installer channel and your deals.

Every pilot starts with a clear ROI baseline — catalog deflection, FAE time saved, deal intelligence surfaced. By week 12 you have quantified results to have confidence in the value to your organization.