Grow ARR. Delight users. Scale without headcount.
ept AI transforms dispersed knowledge into lower CAC, higher NRR, and higher NPS.
Churn and ticket spikes eat margin.
Every release floods support; reps juggle outdated docs; PMs fight low feature adoption.
Boost NRR 6 pts, deflect 40 % of tickets.
Sales, Support, and Team AI provide personalized, cited answers—speeding onboarding and upsells.
Reps don't prep, they wing it.
Busy sellers join calls cold—missing context, repeating discovery, and losing trust fast.
Enter every call with the 'why'.
Sales AI briefs reps with tailored insights—prior questions, pain points, and what to say next.
SaaS Impact Metrics
SaaS Use-Case Spotlights
Sales Development Rep
SDR shows up to meeting knowing about the customer: the people, the company strategy, the news, and the fit.
Support Engineers
Support AI auto‑sends emails to customer developers who deploy better integrations faster.
Product Managers & Devs
Team AI surfaces edge‑case bugs and nightly suggests KB articles; PMs ship doc updates before release.
ept AI Solutions for SaaS
Tech Product AI Sales
Uses product knowledge + CRM + product-usage telemetry to build deal health score and renewal playbooks.
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Tech Product AI Support
Virtual agent embedded in help center & in‑app widget; routes low‑confidence to Ticket System draft.
Learn MoreTech Product AI Team
Slack/Teams bot answers onboarding queries; captures chats into public KB overnight.
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Trust, Compliance & Controls
SOC 2 Type II
Audited security controls and data protection compliance.
GDPR & CCPA
Privacy compliance for EU and California data protection.
Customer-managed keys
CMK, zero-retention mode, private-cloud deployment options.
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